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15 Years Online Tried, tested & trusted
15 Years Online
Smart Hospitality Supplies have been trading for over 15 years with an enviable client list we have serviced tens-of-thousands of clients, major brands and household names throughout the UK, Europe and Worldwide. Our business continues to grow as more and more companies within the hospitality and leisure sector turn to us as their trusted supplier and creative service provider with the proven ability to make their venue and offering truly unique. Smart Hospitality Supplies is tried, tested and trusted throughout the industry, we are successful, when you are successful.
Smart Hospitality Supplies Are Dedicated To Delivering Success.
Advanced Shopping Our Website Features
Advanced Shopping
Smart Hospitality Supplies has the most advanced online shopping solution in the industry to make the purchase of products as easy, intuitive and efficient as possible. We encourage our customers to interact and utilise our Social Media resources as these are packed full of ideas, offers and product videos to help you visualise, design, create, source and secure everything that you need for your venue.
Key features of our online system are:
- Live Shop Search – real time search results
- Quick 1 Page Checkout - making purchase as quick and easy as possible
- Secure Online Shopping – Industry leading security by Comodo and SagePay SSL / PCi DSS
- Re-order From Past Order – a super quick way to shop for regular items
- Quick Find Codes – find any product using the manufacturers code
- Mobile Shopping – you can shop on any device from desktop, laptop, tablet and mobile phone
- Trade Accounts - unique log-in and product pricing for Trade Account Holders
- Price Match Promise – simply tell us where you found it and we match like for like
- Save & Share Items – save items to show others and share by email or social media
- Mini Shops - themed groups of products to find things quickly and easily
- Shop By Brand – know exactly what you want, find quickly it by brand name
- Call, Chat, Message – contact us by any method for instant advice and answers
- Youtube - we have a dedicated Youtube chanel for product reviews and technical help
- Hospitality News & Blog – specialist industry news and articles to keep you in the know
1000's of Products In stock & made to order
1000's of Products
OUR ITEMS ARE ALWAYS IN STOCK & DISPATCHED THE SAME DAY!
We manufacture and stock tens-of-thousands of products for the Hospitality and Leisure sector. We are exceptionally proud that we have an impressive, in-stock rate, of over 97% of all products. This means that we always have exactly what you want, when you want it. On the rare occasion that we don’t have an item in stock, we will deliver it to you free of charge, usually within 48hours when the item is back in stock.
We stock a huge number of major brands and household names prevalent in the Hopitality sector and have exclusive deals and offers throughout the year. You can use the ‘Shop By Brand’ feature on our website to find these products fast.
Same Day Dispatch UK, Ireland & Worldwide
Same Day Dispatch
ALL STOCK ITEMS ARE DISPATCHED THE SAME DAY!
Place your order through our website or over the phone before 1pm and we will dispatch your order that very same day, meaning that it will be with you the following day, once again putting us ahead of the competition when it comes to delivering time critical restaurant and hotel products.
Web orders over £150.00 qualify for free delivery, orders below this amount are charged at £6.95. For more information regarding delivery please click here
BESPOKE AND PERSONALISED PRODUCTS
Bespoke and personalised items, such as Menu Covers are manufactured to order and as such delivery timeframes vary. Our typical delivery timeframes on personalised and bespoke products can range from 5 to 15 working days, dependent upon the exact product ordered, availability of material, artwork and finishing options. A member of our team will advise you at the point of ordering on exact delivery timeframes for bespoke and personalised Hospitality products. Delivery charges for bespoke and personalised products may vary.
Price Match Promise Seen it cheaper? Tell us!
Price Match Promise
Smart Hospitality Supplies will price-match any product that you find cheaper! Our price match promise is offered to all customers on exact like-for-like products. Simply fill in the Price Match Promise form on the relevant product page, telling us where you have found the product cheaper, we will then check the product, verify the price and contact you by return to match or beat that price.
Trade Accounts For Regular Buyers
Trade Accounts
We are able to offer all of our customers the option to apply for a trade account; this offers you the flexibility to place regular orders throughout the month. Applying for a Smart Trade Account is a simple process and we work with every customer on a 1 to 1 basis to assess the requirement and manage the account efficiently and effectively.
To apply for a Smart Trade Account today please use this link: Apply For A Trade Account
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Delivery Guide
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FREE SAME DAY dispatch on orders over £150 (ex VAT) placed before 1pm on Monday to Friday – UK mainland only.
A delivery charge of £6.95 (£8.34 inc. VAT) will be charged for web orders with a total order value of less than £150.00 ex. VAT.
- Standard delivery only applies to mainland UK orders and excludes remote and offshore areas.
- Standard delivery excludes weekends
- Orders placed after 1pm Friday and over the weekend will be processed Monday.
- Standard UK delivery excludes Northern Ireland, Scottish Highlands, Isle of Man and Isle of Wight. For these areas please allow 3-4 days.
- We have a 97% stock rate of items. Should an item not be in stock we will ship the available items immediately and the out-of-stock items will be placed on back order and delivered once they become available, at no extra charge to you the customer.
Order before 1pm Order after 1pm Day of Order Monday Tuesday Wednesday Tuesday Wednesday Thursday Wednesday Thursday Friday Thursday Friday Monday Friday Monday Tuesday Saturday Tuesday Tuesday Sunday Tuesday Tuesday