The Hatco PWB-12 is a plug-powered plate warmer for built-in servery and display installations. It preheats and holds serving plates where staff or customers can reach them easily. Using preheated plates can help hot food remain warm for longer during service.

It holds up to 25 plates, with a maximum plate diameter of 12 inches or 305 mm. This measured capacity makes it suitable for keeping a working supply of preheated dinner plates ready for a busy service period.

Its open, doorless design makes plates easy to load and retrieve while helping simplify access for cleaning. A heated air-curtain system supports the doorless arrangement, while the accessible opening can reduce delays when staff or customers need plates during service.

It has a covered digital temperature control adjustable from 40°C to 50°C and a separate power on/off switch. The cover helps prevent accidental contact with the control, while the adjustable range lets an operator choose an appropriate plate-warming setpoint.

Allow approximately 60 minutes for preheating. The factory setpoint is 40°C, and a changed setpoint remains in memory. To adjust it, select the setpoint, use the up or down control within 5 seconds and allow 10 seconds for the new setting to save.

Yes. Energy-efficient LED lighting illuminates the interior from above, helping users see the plate supply clearly and retrieve plates through the open front during service.

Yes. Up to 3 units can be daisy-chained, but they must not be stacked. This allows several plate warmers to be arranged for larger service requirements while observing the maximum 3-unit connection limit.

The UK configuration operates at 240V and 463 W, drawing 1.9 A, and uses a plug connection. It must be connected to a properly grounded outlet with the correct voltage, size and plug configuration; a qualified electrician should resolve any mismatch.

The cabinet requires a 423 mm wide by 512 mm high cut-out. Install a correctly rated grounded outlet inside the cut-out, apply NSF-approved sealant between the appliance flange and cabinet facing, then slide the unit in until its flange sits flush with the cabinet.

The PWB-12 is supplied with a detachable 1829 mm power cord and a 1000 mm jumper cord. The power inlet is at the back of the unit near the top-left side, which should be considered when planning the cabinet and outlet position.

Switch it off, disconnect the power and let it cool before cleaning. Use only non-abrasive cleaners and cloths. Do not immerse or saturate the unit, use a jet spray, steam-clean it or apply excessive water, as the appliance is not waterproof.

Install it indoors on a level, strong mounting surface, away from exhaust hoods, air-conditioning outlets, exterior doors and other strong air currents. Ambient temperature should remain between 21°C and 45°C, and at least 25 mm clearance must be maintained from combustible walls and materials.

No. It preheats and holds serving plates; it does not control or verify the temperature of food placed on them. The operator remains responsible for ensuring food is held and served at a safe temperature, and hot exterior surfaces should be handled carefully.

Check that the unit is plugged in, switched on and connected to the correct supply, then inspect the circuit breaker and temperature setting. Allow the full 60-minute warm-up period before judging performance. Persistent faults or defective components require qualified service assistance.

The Hatco PWB-12 includes a 2-year parts and labour warranty. Keep the model number, serial number, voltage and purchase date available for service enquiries, and complete the relevant warranty registration after purchase.